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Data Privacy
Policy

Your Health Data. Your Trust. Our Responsibility.

At Med Cab, we are committed to protecting the privacy, confidentiality and security of your personal and health information. This policy explains how we collect, use, share and safeguard your data.

Med Cab healthcare professional with patient
SECURE
Secure
& Safe
Strong security measures to protect your data
Your Data
Your Control
You have rights over your personal information
Transparent
& Honest
We are transparent about how we collect and use your data
Trusted
by Millions
Delivering safe and reliable healthcare services
Always
Here to Help
Our support team is available for your privacy concerns

Our Commitment to Your Privacy

Information We Collect
Personal, health, location, payment and technical information required to deliver our services safely and efficiently.
Purpose of Use
To provide, manage and improve our healthcare services, ensure safety, communicate updates and comply with law.
Data Sharing
We share data only with necessary partners like hospitals, labs, ambulance partners and service providers.
Data Security
We use industry-standard security measures and access controls to keep your data safe and protected.
Data Retention
We retain data only as long as necessary for service delivery, legal compliance and operational needs.
Your Rights
You can access, correct, withdraw consent or request deletion of your data as per applicable law.
Cookies & Tracking
We use cookies and analytics to improve your experience and website performance. You can manage preferences.
Children's Data
We do not knowingly collect children's data without consent from parent or legal guardian.
Emergency Situations
In emergencies, we may share necessary information to ensure timely medical care and safety.
Third-party Links
Our platform may contain links to third-party services. We are not responsible for their privacy practices.

Grievance & Privacy Contact

For any privacy concerns, requests or grievances, please reach out to our Grievance Officer.

Email: privacy@medcab.in
Helpline: 1800-890-8208
Address: 2nd Floor, B-58, Fairdeal Bhawan,
Vibhuti Khand, Gomti Nagar, Lucknow,
Uttar Pradesh, India – 226010
Policy Updates

We may update this Data Privacy Policy from time to time due to legal, operational or service changes.

The latest version will always be available on our website.

Last Updated: 29 May 2025