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Ambulance -
Mortuary Van
MEDCAB SUPPORT
Every answer, on standby —
like the care itself.
Ambulance, air ambulance, home care, pathology and radiology — everything people ask us before, during and after a booking, answered in one place.
Ambulance Booking
36 questionsYes, advance ambulance bookings are accepted.
Yes, long-distance patient transportation is available.
A ventilator ambulance is designed for patients requiring breathing support.
Yes, inter-hospital patient transfers are available.
Yes, ambulances can be booked for senior citizens.
Yes, ambulance services are available round the clock.
Yes, ALS ambulances are equipped with an ICU setup and support patients by offering critical care through trained paramedic staff.
Yes, you can provide your preferred hospital as the destination when booking with Med Cab. Share the hospital name and address to help coordinate the patient transfer.
Arrival time depends on location and traffic conditions.
Basic, advanced life support, ICU, and ventilator ambulances and patient transfer, Mortuary Vans Medium (No AC), Mortuary Vans (Small), Mortuary Vans Big (No AC), Mortuary Vans Medium (AC), Mortuary Vans (Big Freezer) are available.
Yes, oxygen support is available in equipped ambulances.
Yes, non-emergency transportation services are available.
Charges vary based on distance and ambulance type.
Yes, services operate day and night.
Usually, one attendant can travel with the patient.
Keep the patient comfortable and follow medical guidance if available.
Yes, an ambulance can be dispatched for accident emergencies.
Yes, specialized ambulances may be available for cardiac patients.
Yes, you can book a patient transfer ambulance for transporting a stable patient after hospital discharge.
Yes, live tracking can be possible with the Med Cab booking platform.
Availability depends on the service coverage area.
Patient details, pickup location, and destination are required.
Yes, outstation ambulance services are available.
The patient's medical condition determines the required ambulance type.
Yes, ambulances are equipped with essential emergency medical equipment to handle critical situations during transport. Depending on the ambulance type, they may carry oxygen cylinders, defibrillators, cardiac monitors, suction machines, ventilators, and life-saving medications. This helps provide immediate care until the patient reaches the hospital.
We offer a transparent refund policy depending on the timing of your cancellation. Prior to Driver Assignment: There are no penalties for cancelations. After deducting payment gateway or transaction fees, any money paid may be reimbursed.
Following Driver Assignment: The advance and booking fees are completely non-refundable after an ambulance driver is assigned.
This is applicable when a consumer initiates a cancelation for personal reasons, such as a plan change, an alternative arrangement, a patient delay, or problems unrelated to the service.
For your convenience, we support multiple payment options. You can pay offline via cash or online using digital wallets, credit cards, or debit cards.
BLS (Basic Life Support): For stable patients who need basic medical care, oxygen, first aid, and safe transport.
ALS (Advanced Life Support): For critically ill or injured patients who need advanced monitoring, life-saving equipment, medications, and care from trained paramedics.
Beyond emergency transport, we offer a comprehensive suite of healthcare services, including home care, online video consultations, lab tests, hospital bed availability coordination, air ambulance, and medical equipment rentals.
Yes. We offer medical air evacuation services for high-risk patients, as well as comfortable domestic and international transfers for stable patients seeking treatment abroad.
Yes, we offer medical transportation across cities and states. With Med Cab's high-tech vision, your loved one will reach the selected destination safely.
Yes, services operate throughout the year.
Med Cab ambulances are fully equipped with highly trained medical staff and experienced drivers. Medical facilities are provided according to the type of ambulance or the patient's needs.
Med Cab ambulances are dispatched within minutes of booking. We aim to provide quick assistance and reach your location as soon as possible.
To book an ambulance with Med Cab, just dial 1800-890-8208 or add pickup and drop-off locations on our mobile app.
The emergency helpline number of Med Cab is 1800-890-8208. It is functional 24/7. Call now!
Air Ambulance
14 questionsYes, trained doctors and paramedics accompany the patient when required.
Yes, Med Cab offers air ambulance services with experienced medical teams and advanced life-support equipment.
Absolutely. We frequently handle medical transfers between Lucknow and Delhi. Our team manages the entire process, making it incredibly simple to transport patients safely across state lines.
Med Cab connects with verified air ambulance service providers who have complete equipment, such as ventilators, ICU care, oxygen, and cardiac monitoring, to support the patient.
Yes, we provide a highly trained medical team, including doctors, nurses, and paramedics, based on the patient's condition.
The price is between 1,50,000 and 1,80,000 per hour of flight, and it depends on the type of ambulance booked, equipment used, medical team required, and distance.
Absolutely, Med Cab supports your comfort by offering a variety of transfers, including airport-to-airport, airport-to-hospital, door-to-door, and bed-to-bed transfers.
In addition to arranging international medical transfers, we also offer interstate or intercity transport services.
Please submit the medical summary, KYC, ID proof, fit-to-fly certificate, and attendant details of the patient for a smooth journey.
Dial 1800-890-8208 or simply fill out the booking form to reserve a medical flight with Med Cab.
An air ambulance is a medical aircraft used to transfer stable or critical patients by air for urgent medical care.
We partner directly with verified providers, offer transparent pricing, and manage the entire process end-to-end, so you don't have to contact multiple agencies during an emergency.
Sure, Med Cab operates round the clock; whether it's the middle of the night or a public holiday, we are always ready to help you.
We work to manage transport as quickly as possible, though timing depends on documentation, aircraft availability, and medical team readiness.
Pathology
32 questionsYes, doorstep sample collection is available.
Usually just a few minutes.
It is a package that evaluates overall health.
No, only specific tests require fasting.
Follow the instructions provided during booking.
Yes, senior citizens can easily book a home sample collection for diagnostic tests without visiting a lab.
A trained phlebotomist collects the sample safely from the comfort of their home at the scheduled time.
This service is ideal for elderly patients, ensuring convenience, comfort, and timely healthcare.
The required fasting duration depends on the test.
You can book your test online through the Med Cab app or website.
Yes, doorstep sample collection is available.
Yes, trained professionals collect samples safely.
Blood, urine, thyroid, diabetes, and many other tests.
Many tests can be booked without a prescription.
Report delivery depends on the test type.
It helps monitor long-term blood sugar levels.
Yes, digital reports can be downloaded.
Regular checkups are recommended as advised by your doctor.
Yes, diabetes tests can be booked online.
Yes, vitamin D and vitamin B12 tests are available.
Yes, CBC tests can be booked easily.
Yes, reports are shared digitally on the panel.
Yes, a thyroid profile test can be booked.
Yes, it's totally safe for children. Sample collection is available for children.
Yes. Med Cab partners with trusted diagnostic laboratories that follow strict quality standards to deliver accurate and reliable test results.
Most routine test reports are available within 24 to 48 hours. The turnaround time may vary depending on the type and complexity of the test.
An abnormal result does not always indicate a serious illness. Consult your doctor to understand the findings and determine whether additional tests or treatment is needed.
Most fasting blood tests require 8 to 12 hours of fasting. Your healthcare provider or diagnostic center will inform you about the exact duration.
Yes. Drinking plain water is generally allowed and can make blood sample collection easier unless your doctor advises otherwise.
Continue taking your medicines only if advised by your doctor. Some medications can affect test results, so always seek medical guidance beforehand.
Yes. Intense physical activity before certain blood tests may temporarily affect some results. It is best to avoid heavy exercise beforehand.
Only a small amount of blood is collected, depending on the number and type of tests requested.
Smoking before certain tests may influence the results. It is generally recommended to avoid smoking until your sample has been collected.
Home sample collection charges may vary depending on the selected test package. Please check the applicable charges while booking.
Video Consultation
25 questionsYes, if medically appropriate, the doctor will provide an e-prescription.
Yes. Rescheduling is usually available before your appointment time, subject to availability.
Availability depends on doctor schedules. You can check available time slots while booking your appointment.
Yes. Depending on availability, you can consult experienced general physicians and medical specialists online.
Yes. You can discuss all your health concerns during the scheduled consultation.
Yes. If appropriate, the doctor may provide an online prescription based on your medical condition.
You can use a smartphone, tablet, laptop, or desktop with a stable internet connection, camera, and microphone.
Yes. Patients with diabetes, hypertension, thyroid disorders, asthma, and other chronic conditions can consult doctors online for follow-up care.
Yes. Parents or guardians can book online consultations for their children.
Yes. Pregnant women can consult doctors for routine advice, provided it is not a medical emergency.
Absolutely. Video consultation provides convenient medical access without the need to travel.
We accept online payments through UPI, debit cards, credit cards, and net banking.
Yes. You can book another appointment with the same doctor, subject to availability.
If the call is disconnected, reconnect using the same link or contact Med Cab support for assistance.
Yes. Many doctors provide online consultations for stress, anxiety, depression, and other mental health concerns.
Yes. Common symptoms such as fever, cough, cold, and similar non-emergency concerns can be discussed with a doctor through video consultation.
Yes. Video consultations can be useful for discussing appropriate health concerns, follow-ups, reports, and general medical guidance with a doctor.
Yes. You can tell the doctor about the medicines you are currently taking, along with your prescriptions and relevant medical history.
A video consultation may be used to discuss your condition and existing medical reports with another doctor for an additional medical opinion, where appropriate.
Language availability depends on the doctor and consultation options available through Med Cab. You can mention your preferred language while arranging the consultation.
You can book a consultation, share your basic details and symptoms, and connect with the doctor through a secure video call at the scheduled time.
Yes. A smartphone, working camera and microphone, and a reliable internet connection can generally be used for a video consultation.
Yes. You can keep your previous medical reports, prescriptions, test results, and other relevant documents ready to discuss with the doctor.
Not necessarily. Some non-emergency concerns can be discussed with a doctor through MedCab video consultation. If a physical examination or further testing is required, the doctor may recommend an in-person visit.
Yes. You can usually share relevant reports, prescriptions, scans, or other medical documents with the doctor during or before the consultation.
Home Care
21 questionsYes, we provide post-discharge care and recovery.
You can book a home care service online or by contacting the Med Cab support team and selecting the service you need.
Yes. You can schedule home care services based on your preferred date and available time slots.
Yes. Post-operative home care helps patients recover comfortably while reducing the need for frequent hospital visits.
Yes. Short-term and single-visit home care services are available depending on your needs.
Yes. Long-term care plans are available based on the patient's health condition and care requirements.
Yes. Certified physiotherapists can visit your home and provide personalized rehabilitation sessions.
Yes. Healthcare professionals follow strict infection control and hygiene practices during every visit.
Patients recovering from surgery, stroke, fractures, chronic illnesses, or mobility issues commonly benefit from home care.
Yes. Trained caregivers can assist dementia patients with daily routines while ensuring their safety and comfort.
Yes. Home care provides supportive nursing, symptom management, and assistance during cancer treatment and recovery.
Home care is not a substitute for emergency medical treatment. If the patient's condition becomes serious or life-threatening, immediate emergency medical assistance should be sought.
You can communicate your preference to MedCab, although caregiver continuity depends on availability and scheduling.
Home care availability depends on the patient's location and the specific service required. You can share your location with MedCab to check available options.
Overnight or extended-hour care may be available depending on the service type and caregiver availability. You can discuss the required schedule while booking.
MedCab may be able to arrange home care at short notice depending on caregiver availability, location, service requirements, and timing.
Personal-care assistance, including toileting support, may be available depending on the patient's needs and the caregiver's assigned responsibilities.
Yes. Sharing the patient's condition, daily needs, medical requirements, and preferred service duration helps MedCab understand what type of home care support may be appropriate.
Yes. Family members can coordinate the service for their parents or other relatives. The patient's care requirements and available services should be discussed beforehand.
Depending on availability, home nursing support may be arranged for specific hours according to the patient's care requirements.
The duration and type of home care depend on the patient's requirements and available service options. You can discuss your preferred duration while arranging the service.
Rent Equipment
27 questionsYes, short-term and long-term rental options are available.
Med Cab offers a range of medical equipment for rent, including hospital beds, wheelchairs, oxygen concentrators, BiPAP/CPAP machines, patient monitors, suction machines, and more, subject to availability.
Delivery time depends on your location and equipment availability. Med Cab aims to deliver as soon as possible.
Renting is cost-effective for short-term recovery, post-surgery care, or temporary medical needs without the high upfront cost of purchasing.
You can contact Med Cab through the website or customer support to check availability and book the required equipment.
Some equipment may require a refundable security deposit based on the product and rental terms.
Yes, BiPAP and CPAP machines are available for eligible patients based on availability.
Yes, our support team assists customers throughout the rental period.
If a verified equipment issue occurs, we will arrange service or replacement based on the situation.
Call Med Cab or submit an inquiry online to confirm current availability in your area.
Contact our support team immediately. We will help troubleshoot or arrange a replacement if required.
Yes. Advance booking helps ensure equipment is ready before the patient returns home.
Cancellation may be possible according to Med Cab's rental policy.
Yes. Depending on medical needs, various supportive home care equipment can be arranged.
Rental terms and applicable charges are explained before confirming your booking.
Yes, upgrades may be possible if the required equipment is available.
Yes, pickup can usually be scheduled according to your convenience and operational availability.
Oxygen concentrators may be available for rent depending on current equipment availability and the patient's requirements.
You can contact MedCab to arrange the return or pickup according to the applicable rental terms.
Yes, hospital beds may be available for rent for patients who need additional support and comfort during recovery at home.
Rental charges depend on the type of equipment, rental duration, availability, delivery requirements, and other applicable terms.
Deposit requirements can vary depending on the equipment and rental terms. You can confirm the applicable deposit before booking.
Rental extension may be possible depending on equipment availability and the applicable rental terms. It is best to request an extension before the original rental period ends.
Yes. Medical equipment can be rented for short-term requirements, subject to availability and the rental terms of the selected equipment.
Yes, wheelchairs may be available for rent depending on your location and equipment availability.
Yes, longer rental periods may be available depending on the equipment and your requirements. Rental charges and terms may vary according to the duration.
Yes. Renting equipment can be useful for patients who need continued support at home after being discharged from a hospital.
Bed Availability
11 questionsYes, advance booking is available based on availability.
Contact Med Cab with the patient's details, and we'll help you check availability with participating hospitals.
The service is available in selected cities. Please contact us to verify coverage.
You may need to provide the patient's name, age, medical condition, preferred location, and contact details.
Yes, we try to help locate available beds in your preferred area whenever possible.
Med Cab assists with availability information, while final admission is handled directly by the hospital.
Yes, we can help check the availability of general ward beds where supported.
Yes, depending on hospital participation and current occupancy.
Availability depends on the participating hospitals and available information.
Yes, checking availability in advance can help save valuable time.
If WhatsApp support is available, our team will guide you through the process.
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Live tracking on every booking
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Our support team is on call, the same way our ambulances are.
