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Submitted 10 May 2025, 10:30 AM

Under Review 11 May 2025, 09:15 AM

In Progress

Resolved

Closed

Grievance Details

Grievance ID

MCAB123456

Grievance Type

Service Related

Related Service

Ambulance Booking

Date of Incident

09 May 2025, 08:45 PM

Subject

Delay in Ambulance Arrival

Status

Under Review

Last Updated

11 May 2025, 09:15 AM

Expected Resolution

Within 3 Working Days

Description

Ambulance was delayed by more than 40 minutes from the confirmed time. Patient was in critical condition and we faced a lot of difficulty.